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The Table Mountain Rancheria, home to one of the region's oldest gaming centers, is building a new casino, hotel and entertainment venue, according to an environmental report.

    Manager of Bingo Operations

    Description:
    Manage the Bingo Department operations to ensure that the goals and objectives of the company are met and maintained.
    Position Type:
    Full Time
    Duties:
    • Develop annual department budgets, capital expenditures and analysis of staffing needs.
    • Responsible to keep up with industry innovations and technology with respect to Bingo.
    • Work with vendors and suppliers in keeping current with popular items relative to Bingo.
    • Review and monitor area wide Bingo games to maintain a competitive advantage.
    • Elicit information from direct guest contact as to future development of Bingo games.
    • Create event schedule and Bingo calendar.
    • Develop new product ideas and recommend enhancement to existing products.
    • Develop and manage customer database and loyalty programs.
    • Order all Bingo related supplies and ensure proper storage prior to use.
    • Participates in necessary managerial meetings.
    • Reports on performance and profitability of Bingo product.
    • Responsible for staffing, training and scheduling of Bingo Team Members.
    • Ensure compliance with casino wide and Human Resources policies and procedures.
    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.
    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.
    • Protect the confidentiality of any and all Table Mountain Casino business information.
    • Responsible for preparing evaluations and issuing disciplinary actions when required.
    • Authority to hire and fire Team Members.
    • Responsible for communication within their department ensuring that information is shared with Team Members. It is important that supervisors inform their senior management team of information necessary to the efficient operation of the casino.
    • Prepare and present operational reports to Senior Management and the Casino Board.
    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.
    • Meet with guests to resolve guest concerns.
    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.
    • Participate in and support all guest service training programs.
    • Perform other duties as assigned.
    Requirements:
    • Minimum (5) five years management experience required.
    • Experience in Bingo management is preferred.
    • Excellent interpersonal, guest service, leadership, communication, analytical, decision-making and problem-solving skills are required.
    • A Bachelor’s Degree in Business, or related field is required unless otherwise waived by Executive Management of the Casino as based on determined experience and accomplishments.
    In order for your application to be considered, you must complete the following assessment(s):
    https://www.ondemandassessment.com/link/index/JB-15YU3CHNM?u=128226

HOURS OF OPERATION

• Open 24/7

PARKING

• Enter from the front of the Casino

• Valet service will not be offered at this time

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CASINO ENTRY

• Face Masks are required upon entry and throughout your visit

• ID & Club Cards are required for entry

• Mandatory Temperature Screenings will be taken at the entrance doors - temperatures over 100.1° will be given a courtesy 2nd screening after 5 minutes; if temperature remains high, entry will be denied

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• Re-Entry will not be permitted

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• Children under 18 will not be allowed on property

SMOKING

• Converted to a NO SMOKING property

• Designated limited access outside smoking area will be available

GAMING

• Over 1,000 Slot Machines will be in service

• Table Games Open

• Poker & Bingo will be closed until further notice

• Guests must be actively playing, no loitering will be permitted

DINING

• TM Café will be open from 10am-3am with a limited menu and all orders will be served in to-go containers

• Mountain Feast Buffet & Eagle’s Landing Restaurant will be closed until further notice

BUS PROGRAM

• Bus program will not be offered at this time

SHOPPING

• Gift Shop will be closed until further notice

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FREE PLAY OFFERS

• When Table Mountain Casino resumes full operations, guests that qualify, will receive new Free Play offers

TABLE GAMES CHIP REDEMPTION

• You can cash in your chips

HIGH RISK INDIVIDUALS

• Guests age 65 and older and/or anyone with underlying health issues should follow CDC/Government guidelines on attending group events

SOCIAL DISTANCING PROTOCOLS

• Social distancing protocols will be practiced and enforced throughout the property

• Appropriate distancing markers will be placed in all areas where lines are expected to form

• Slots machine activations will be spaced accordingly for social distancing

IMPLEMENTATION OF HEALTH & SAFETY PROTOCOLS

• All Team Members & Guests will be required to wear mask/facial coverings

• An EMT and/or medical assistant will be taking temperature at entry points

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• Anyone experiencing coughing/shortness of breath/high temperature will not be allowed entry

• Plexiglass will be in place around appropriate counters

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IMPLEMENTATION OF CLEANING & SANITATION PROTOCOLS

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• Nearly 250 Sanitation Stations have been placed throughout the property for our guests and Team Members

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• All high traffic areas and surfaces will be cleaned and sanitized on regular intervals and upon request

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• All slot machines will be cleaned and sanitized on regular intervals and upon request